Terms of Service

Last Updated: October 27, 2025
Contact Email: [email protected]

Welcome to Craft & Counsel. By accessing or using our website, services, or programs (collectively, the “Services”), you agree to be bound by these Terms of Service (“Terms”). Please read them carefully before using our site or enrolling in any Craft & Counsel program.

If you do not agree with these Terms, please do not access or use our Services.

1. Overview

Craft & Counsel provides educational, coaching, and consulting services designed to help restaurant owners and operators build sustainable, profitable businesses. These Terms apply to all visitors, customers, and users of our website and related services.

2. Eligibility

You must be at least 18 years old to use our Services. By using our website or enrolling in our programs, you represent that you meet this age requirement and that all information you provide is true and complete.

3. Use of Services

You agree to use our Services for lawful purposes only. You must not:

- Use the site in a way that violates any applicable law or regulation.

- Reproduce, distribute, or modify any content without written permission.

- Interfere with the operation or security of our website or systems.

- Share login credentials or access with unauthorized users.

- We reserve the right to terminate or suspend access to anyone who violates these Terms.

4. Payment and Billing

By purchasing a product, membership, or subscription, you agree to:

- Provide accurate payment information.

- Authorize Craft & Counsel (and our third-party processors) to charge your provided payment method for applicable fees.

- Maintain updated billing information during your subscription period.

-All prices are listed in U.S. dollars unless otherwise stated. Subscriptions renew automatically unless canceled prior to the next billing cycle.

5. Refund Policy

Unless otherwise specified on the specific offer page, Craft & Counsel offers a 30-day money-back guarantee for our paid programs and memberships.
After 30 days, all sales are final.

Refund requests must be submitted in writing to [email protected] or at go.craftandcounsel.com/help.

6. Intellectual Property

All content provided on go.craftandcounsel.com — including but not limited to course materials, videos, designs, text, graphics, and logos — is the intellectual property of Craft & Counsel or its licensors.

You are granted a limited, non-transferable license to access and use the materials for personal or internal business purposes only.


You may not reproduce, resell, or distribute our materials without prior written consent.

7. User Accounts

If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Craft & Counsel reserves the right to suspend or delete accounts that are inactive, violate our policies, or are used for unauthorized purposes.

8. Third-Party Tools and Links

Our Services may include integrations or links to third-party tools and websites. These third parties operate independently, and we are not responsible for their content, privacy policies, or actions. Use of any third-party service is at your own risk.

9. Limitation of Liability

To the fullest extent permitted by law, Craft & Counsel, its owners, employees, and affiliates shall not be liable for:

- Any indirect, incidental, or consequential damages arising from your use of our Services.

- Any loss of profits, data, or goodwill.

- Errors, interruptions, or delays in service beyond our control.

Your sole remedy for dissatisfaction with our Services is to discontinue use.

10. Disclaimers

Our coaching, consulting, and educational materials are provided for informational purposes only.


We do not guarantee specific results or financial outcomes.


All strategies and recommendations are based on experience and industry best practices but may vary based on individual implementation.

11. Indemnification

You agree to indemnify, defend, and hold harmless Craft & Counsel and its affiliates from any claims, losses, or damages resulting from your use of our Services, violation of these Terms, or infringement of any third-party rights.

12. Termination

We reserve the right to suspend or terminate access to our Services, without notice, for conduct that violates these Terms or harms other users or our business.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of North Carolina, without regard to its conflict of law principles.
Any disputes shall be resolved exclusively in the state or federal courts located in North Carolina.

14. Changes to Terms

Craft & Counsel may update these Terms periodically. Any updates will be posted on this page with a revised “Last Updated” date. Continued use of our Services constitutes acceptance of the new Terms.

15. Contact Information

If you have any questions about these Terms, please contact us at:

Craft & Counsel


Email: [email protected]
Website: go.craftandcounsel.com

A Personal Note About Privacy:

Privacy isn't just a legal requirement for us – it's personal. We've built our reputation on trust, and that starts with respecting your information. We know restaurant operators deal with enough stress without worrying about what happens to their personal data.

We've structured our privacy practices around a simple principle: treat your information the way we'd want ours treated. That means being transparent about what we collect, careful about how we use it, and protective about who can access it.

If you ever have concerns about privacy – whether it's something specific about your information or just general questions about our practices – please reach out. We'd rather have a conversation than leave you wondering.

Your trust is everything to us.

Angela & Vaughan
Craft & Counsel