Privacy Policy

Last Updated: October 27, 2025
Contact Email: [email protected]

At Craft & Counsel, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (go.craftandcounsel.com) or engage with our programs, services, or community.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you register for our programs, make a purchase, or contact us, we may collect:

- Name

- Email address

- Phone number

- Payment information (processed securely through third-party providers)

- Business name, title, or role (if applicable)

b. Non-Personal Information

We may also collect information automatically through cookies and analytics tools, including:

- Browser type, device information, and IP address

-Pages visited and actions taken on our website

- Referring/exit pages

-Date and time of access

2. How We Use Your Information

We use your information to:

- Deliver and improve our coaching, consulting, and educational services

- Process payments and manage subscriptions

- Send updates, training content, and promotional communications

- Respond to customer support inquiries

- Improve website performance and user experience

- Comply with legal obligations and prevent fraud


3. Sharing of Information

We do not sell or rent your personal information. We may share it only with:

Service providers who help us operate our website, process payments, or manage communications (e.g., Stripe, HighLevel, or email marketing platforms)

Legal authorities, if required to comply with laws or protect rights and safety

Business partners or affiliates assisting in program delivery or customer support

All partners are required to protect your data and use it only for authorized purposes.

4. Data Security

We use secure servers, SSL encryption, and industry-standard practices to protect your personal data. However, no system is completely secure, and you acknowledge that sharing information online involves inherent risks.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience and analyze site performance. You may adjust your browser settings to refuse cookies, but some features may not function properly without them.

6. Email Communications

By providing your email address, you agree to receive occasional updates, offers, and educational materials from Craft & Counsel. You can unsubscribe at any time using the link provided in every email.

7. Data Retention

We retain your information as long as necessary to provide our services or comply with legal obligations. You may request deletion of your data at any time by contacting us at [email protected].

8. Your Rights

Depending on your location, you may have the right to:

Request access to the personal data we hold about you

Request correction or deletion of your information

Withdraw consent for marketing communications

To exercise any of these rights, please contact us at [email protected]

9. Children’s Privacy

Our website and services are intended for individuals 18 years and older. We do not knowingly collect or store personal information from minors.

10. Policy Updates

We may revise this Privacy Policy periodically. Any updates will be posted on this page with an updated “Last Updated” date. Continued use of our website indicates your acceptance of the revised policy.

11. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Craft & Counsel
Email: [email protected]
Website: craftandcounsel.com

A Personal Note About Privacy:

Privacy isn't just a legal requirement for us – it's personal. We've built our reputation on trust, and that starts with respecting your information. We know restaurant operators deal with enough stress without worrying about what happens to their personal data.

We've structured our privacy practices around a simple principle: treat your information the way we'd want ours treated. That means being transparent about what we collect, careful about how we use it, and protective about who can access it.

If you ever have concerns about privacy – whether it's something specific about your information or just general questions about our practices – please reach out. We'd rather have a conversation than leave you wondering.

Your trust is everything to us.

Angela & Vaughan
Craft & Counsel